Global Shipping & Delivery — 4CustomerShop

Shipping options & rates

  • Standard Shipping: from $4.95 per item.

  • Expedited Shipping: from $15.95 per item.

  • Combined shipping applies automatically at checkout—the more you order, the less you pay per item.

Processing & delivery timelines

  • Order cut-off: Orders placed before 5:00 PM EST (New York Time) start processing the same business day.

  • Processing time: 1–2 business days (Mon–Fri).

  • Transit time: Typically 10–15 business days after dispatch, depending on destination.

  • Business days: Monday–Friday, excluding public holidays.

Tracking & coverage

  • A tracking link is emailed as soon as your order ships.

  • We ship to most countries worldwide. Remote or rural areas may take longer.

  • Delivery times can vary due to customs, local carriers, or unexpected courier delays.

Issues & resolutions

  • Item not received

    1. Check the tracking for updates.

    2. If tracking is unavailable or shows a problem, contact us.

    • Deadline: Report missing-item claims within 30 days of the estimated delivery date.

  • Damaged items

    1. Take clear photos of the outer packaging and the damaged item.

    2. Contact us within 7 days of delivery.

    • We’ll arrange a replacement or refund, depending on the case.

Order cancellations

  • You can cancel within 24 hours of placing the order.

  • After 24 hours or once the order enters processing, we cannot cancel or modify it.

  • If you need to cancel, reach out immediately for the best chance of success.

Questions?

Our support team is happy to help.
Email: [email protected]

Thank you for choosing 4CustomerShop—where your style goes global.